FAQs

FYI we are always happy to help our customers via mo@tetherax.com

Q) Where can I buy your straps?

A) See our store locator for authorized Tetherax™ dealers

Q) Can I special order a different color?

A) Sorry we make many of a few colors rather than only have a few of many colors.

Q) Are there sizing options?

A) All of our straps are universally adjustable.

Q) Any maintenance or care involved?

A) They are built tough. We do recommend rolling them up for storage rather than folding. We do not recommend any cleaners or treatments. Store dry.

Q) Have you thought about a built in lock system?

A) We have experimented but to no avail. Most of the systems we have encountered have breakable parts and are not universal or cost effective. Our strap locks (sold separately) are a proven option.

Q) Do you work with or endorse any artists?

A) Indeed – please send full digital press kit along with inquiry to AR@tetherax.com

Q) Your straps are great – why don’t you offer a bigger selection?

A) Thanks! Please see our “Why” & “Our Story” tabs. Watch for more models in the future.

Q) What about a classical strap?

A) We just don’t have the demand at this time for our flamenco friends – sorry.